Privacy Policy

Privacy Policy

This Privacy Policy describes how Bravam Collects (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following types of information:

  • Personal Information: Name, billing/shipping address, payment details, email address, and phone number.

  • Order Information: Products purchased, transaction amounts, and purchase history.

  • Technical Information: Browser type, device information, IP address, and browsing behavior on our site.

  • Buyback Submissions: Details of items you submit for offers, including descriptions, images, and condition notes.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders, returns, and buyback payments.

  • Communicate with you regarding orders, submissions, or inquiries.

  • Improve our website, services, and customer experience.

  • Detect and prevent fraud, unauthorized activity, or misuse of our site.

  • Comply with legal obligations and resolve disputes.

Sharing Your Information

We do not sell or rent your personal information. We may share limited information with:

  • Service Providers: Shipping carriers, payment processors, and apps integrated with our store (such as Shopify and its partners).

  • Legal Compliance: If required by law, regulation, legal process, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law. Order and transaction records may be retained for tax, accounting, and regulatory compliance.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Recognize your device.

  • Improve site functionality.

  • Analyze traffic and usage.

  • Provide personalized offers and advertisements.

You may disable cookies in your browser settings, though some features of our site may not function properly.

Security

We take reasonable precautions to protect your information. While no system is 100% secure, we use appropriate technical and organizational measures to safeguard data from unauthorized access, use, or disclosure.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal information.

  • Request correction or deletion of your information.

  • Withdraw consent or opt out of marketing communications.

  • Restrict or object to processing of your data.

To exercise these rights, contact us at [your email address].

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our site indicates acceptance of these changes.

Contact Us

If you have questions about this Privacy Policy, you may contact us at:
bravamcollective@gmail.com.